Do you think courageous conversations are important? Do you find courageous conversations difficult to hold? Do you believe holding courageous conversations the right way would improve your professional and personal life? Daryl talks about his experience of being ambushed and shot in the face and shoulder on duty, and the active avoidance of friends and even family to discuss the event and aftermath. Listen to Daryl describe step by step how to hold a courageous conversation and talk about the 800-pound gorilla in the room, comfortably, confidently and for the benefit of all parties involved!